Privacy Policy
Last updated
At Pqxel Inc. (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy and to the collection, use, and disclosure of your information in accordance with Canadian privacy laws, including PIPEDA.
1. Information We Collect
Personal Information
We may collect personal information from you when you voluntarily provide it to us. This may include:
- Name
- Email address
- Phone number
- Any other information you provide through our contact forms or when communicating with us
Non-Personal Information
We may also collect non-personal information automatically as you navigate through our website, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Other technical information
2. How We Use Your Information
Personal Information
We may use personal information for purposes such as:
- Responding to your inquiries and providing customer support
- Sending marketing communications and updates about our services (if you have opted in)
- Processing transactions and delivering requested services
- Improving our website, services, and overall customer experience
- Complying with legal obligations and enforcing our rights
Non-Personal Information
Non-personal information may be used for statistical purposes, analyzing trends, administering our website, and gathering demographic information for aggregate use.
3. Disclosure of Information
Personal Information
We will not sell, trade, or rent your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law. We may share your personal information with:
- Trusted third-party service providers assisting us in operating our website or providing services
- Legal or regulatory authorities, when required
Non-Personal Information
Non-personal information may be shared in aggregated and anonymized form with third parties for purposes such as improving our services, analytics, and marketing activities.
4. Data Security
We employ reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Websites
Our website may contain links to third-party websites. We have no control over their privacy practices or content. We encourage you to review the privacy policies of these websites before providing any personal information.
6. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete it.
7. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer required, information will be securely deleted or anonymized.
8. Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for the collection, use, or disclosure of your personal information
- File a complaint if you believe your privacy rights have been violated
To exercise your rights, contact us using the information below.
9. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve website functionality. You can adjust your browser settings to refuse cookies, though some features may not function properly.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be effective immediately upon posting on our website. Continued use of our website constitutes acknowledgment of changes and consent to abide by the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us via our contact page.